Stockton Parent Carer Forum (SPCF) are committed to being compliant with the new General Data Protection Regulation (GDPR) legislation and keeping your information confidential. As the recognised parent carer forum for Stockton on Tees we aim to provide the highest level of service
we can. To do this we need to gather information from local parents/carers and the children that are represented by you. We will not share any personal information with other organisations for marketing purposes. Due to the nature of our work, we may have to pass on information to the relevant organisations in order to deal with your query or problem. We also have duty of care for both children and adults and a safeguarding policy is available to read. In any event where your information may need to be shared with the relevant agencies we would contact you.

Purpose and Scope

This policy sets out the way in which SPCF collects and uses personal and sensitive information from parents of children with special education needs and or disabilities.
It outlines the rights of the service user and the processes they should take should they have any requests regarding the data we store.
The policy applies to members of the steering group of SPCF and any subsequent members that my volunteer their time to assist with the day to day running of the forum.

Who We Are?

Our website address is:


‘Us’, ‘We’, ‘The Forum’, ‘Volunteer’: Where this term is used it directs to members of SPCF that contribute in its day to day running for example at coffee mornings or parent participation meetings.
Service User: The persons who interact with the forum by way of parent participation, attendance of training courses or information provision.
Steering Member: These are the members of SPCF that take on more responsibility and participate actively to push forward the agenda as set out by the constitution.
Confidentiality: This is an ethical principle and legal right that we as a forum will keep all information relating to a service user secret. Any disclosure of such data will only be permitted with the informed consent of the service user prior to its use.
Data: This is the information held by us about you. It is processed electronically and stored in manner that makes it readily available for processing.
Personal Information: This is the information that can be used to identify an individual either solely or other information potentially available.
• Sensitive Personal Data: This is any information about a person relating to their:
Racial or ethnic origin
• Political opinions
• Religious beliefs or other beliefs of a similar nature
• Trade union membership
• Physical or mental health or condition
• Sexual life
• Commission or alleged commission of any offence, or any proceedings for any offence committed or alleged to have been committed

Collecting information:
Information collected will be gathered via our parent participation database, social networks, surveys and any direct contact we have with you. This may be, but not limited to:
• Name
• Telephone Number(s)
• Email
• Information about your child(ren) – Age, disability/additional need, gender and school
• Other information may be gathered via direct contact and surveys.

What Personal Data We Collect & Why Do We Collect It

How we use your information:
• Identify and gather opinions, views and information about issues that involve those with
additional needs and disabilities.
• Inform the relevant agencies including but not exclusively the local authority and the NHS of
these views and in doing so improve the services provided. Where no service is currently
available, work with agencies to develop appropriate provision.
• Keep service users up to date with any progress and developments of provision for children
with disabilities or additional needs aged 0-25yrs and their families.
• We may use the information to improve our services. In order to do so we may need to
contact you for research purposes on how the forum is meeting the needs of service users

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Participation Database

Information held on our database allows us to contact you on an individual basis with more specific information that meets your personal circumstance and interest. All information held is treated confidential and only steering group members of the forum will have access to it and will have signed a confidentiality agreement.

In order to keep you up to date with matters that may be of interest to you we will contact you. This may be via social networking, e-mail, post or through a mobile text service. In the event that emails are sent to more than one individual at a time, email addresses will be kept classified.

We will not retain any information for longer than necessary and will contact you annually to ensure that data is kept up to date and accurate. If you believe that the information we hold on you is inaccurate or you no longer wish for us to hold your information then please write to us using the
contact details found below. We will correct any information or remove you from our database within 14 days.

If you wish to make a complaint about the way we handle your data or how your personal information has been processed you can do so by writing to us at the address below.
You have the right to see any information held on you via a subject access request, or if you wish to have your information removed from our database you can do so. You can contact us in writing to request using the contact details below. We will aim to complete your request within 21 days.

Stockton Parent Carer Forum
Newtown Community Centre
Durham Road
Stockton on Tees
TS19 0DE
External Website Policy
The Stockton Parent Carer Forum website contains links to other websites. SPCF takes no responsibility for the privacy practices and their adherence to GDPR guidelines.